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Refund Policy

Effective Date: 12/30/2024
Last Updated: 12/30/2024

At Tickflow Futures Inc., we are committed to delivering high-quality products and services. This Refund Policy outlines the terms and conditions for refunds, rescheduling, and missed classes. By purchasing our offerings, you agree to these terms.

1. Refund Policy

1. Refund Policy

a. General Refund Policy

  • $100 Deposit:
    The $100 deposit for courses is non-refundable.
  • Course Refunds:
    • Full refunds for the remaining balance are available if a written request is submitted prior to the course start date.
    • No refunds will be issued after the course begins.
  • Optional Services:
    Fees for optional services (e.g., Trading Challenge, 1-on-1 sessions) are non-refundable once booked.

b. Educational Programs

  • Refund requests for training programs must be submitted before the course start date.
  • Refunds will not be issued for non-attendance once the program has commenced.

c. Subscription Services

  • Refunds for subscription-based services are only available if technical issues prevent usage of the service and remain unresolved within 2 days of reporting the issue.

d. Digital Products and Tools

  • Digital tools, indicators, or software purchases are non-refundable due to immediate access.
  • Refunds for defective products will be handled on a case-by-case basis if unresolved by our support team.

2. Course Rescheduling

  • Students unable to attend a course may transfer their enrollment to the next available session, subject to availability.
  • Requests for rescheduling must be submitted in writing at least 5 days prior to the course start date.

3. Missed Classes

  • Missed classes can be made up through 1-on-1 personal training at the listed hourly rate.
  • Arrangements for makeup sessions must be scheduled directly with our team.

4. Refund Process

To request a refund:

  1. Contact Us: Submit a written refund request via email at support@tickflowfutures.com, including proof of purchase and the reason for your request.
  2. Review: Refund requests will be reviewed within 1-2 business days.
  3. Approval/Denial: Approved refunds will be processed to the original payment method within 3-5 business days. If denied, you will receive an explanation of the decision.

5. Exceptions

Refunds will not be granted under the following circumstances:

  • Failure to cancel subscription services before renewal.
  • Dissatisfaction with digital products after they have been downloaded or accessed.
  • Non-attendance of live training sessions or events without prior notice.

6. Changes to This Refund Policy

Tickflow Futures Inc. reserves the right to modify this Refund Policy at any time. Updates will be posted on our website, and the “Last Updated” date will reflect the changes.

7. Contact Us

For questions about this Refund Policy, please contact us:

Tickflow Futures Inc.
Email:support@tickflowfutures.com
Address: 2570 N First St, 2nd Floor #1059 San Jose, CA 95131
Phone: 510-519-2445